Bringing the Future of
Internet to Fort Worth

Discover the neighborhoods slated for our next construction projects and how we’re expanding our network to bring high-speed internet to more communities.

a picture of a city skyline with buildings

Your Questions, Answered

Have questions about our construction process? Find answers here to common inquiries about timelines, impacts, and procedures.

Will I need to be present during the installation?

Yes, we require someone 18 or older to be present during the installation to grant access and discuss the setup process if needed. We aim to make the process as quick and seamless as possible.

How long does it take to install fiber service?

Installation times vary depending on your location and service type, but most installations are completed within a few hours. We’ll work with you to schedule a convenient time.

Can your fiber services support large enterprises?

Absolutely. Our high-speed, scalable fiber solutions are designed to meet the demands of businesses of any size, from small enterprises to large corporations.

What business solutions does Fort Worth Fiber offer?

We offer a range of business solutions, including dedicated internet access, transport services, and scalable bulk fiber options tailored to your company’s needs.

Are there any hidden fees with Fort Worth Fiber's services?

Transparency is important to us. There are no hidden fees; all pricing is disclosed upfront so you know exactly what you’re paying for.

How long does the construction process typically take?

The duration of the construction process depends on the size and complexity of the project in a given area. We provide a detailed timeline before starting and keep you updated every step of the way.

How will construction affect my property during the fiber installation process?

We take every precaution to minimize disruption during construction. Our team works closely with property managers and residents to plan construction schedules, limit noise, and ensure any necessary landscaping is restored.

Planned Neighborhoods

All
Active
Under Construction
Planned

Hurst

76182

How We Build Your Fiber Network

Learn about our step-by-step process for constructing a state-of-the-art fiber network, from planning to activation.

01

Planning & Permits

Before physical construction ever begins, Fort Worth Fiber will survey an area and identify the best way to create or expand the fiber network, and file the necessary permits with the city to make it happen.

02

Neighborhood Construction

After marking utilities, our teams will use specialized equipment to pull fiber lines through underground conduit or attach them to utility poles. At times, our team may need to trim trees or branches for safety.

03

Individual Installations

Once construction is complete and fiber internet is available at your specific location, you’ll receive multiple communications like door hangers and mailers so you can sign up and schedule installation at your address.

Submit a Claim

Committed to Our Communities

If you experience any issues or damages as a result of our construction work, please let us know. Submit a claim through our easy-to-use form, and we’ll address your concerns promptly.

Fill out the form to submit a claim

a gray check mark on a white background
a gray check mark on a white background
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Check Availability